Bertam Resort,Penang Kepala Batas , Kepala Batas (Penang) ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas (Penang), Malaysia, 13200

Bertam Resort, Penang offers 5-star accommodations with modern amenities in Kepala Batas. The property features an outdoor swimming pool, wellness facilities, and family-friendly services such as a kids' club.

Rooms & Amenities

Rooms at Bertam Resort, Penang are air-conditioned and equipped with a flat-screen TV, minibar, kettle, and a private bathroom with a bidet. Spacious apartments feature multiple bedrooms, living areas, and pool views, accommodating families and larger groups comfortably.

Dining Options

Dining options include three on-site restaurants, offering diverse cuisine to cater to different tastes. Room service is also available for guests seeking in-room dining.

Leisure & Activities

Guests can enjoy leisure activities such as swimming in the outdoor pool and visiting the health club. The water park features a lazy river, enhancing the family-friendly experience at the resort.

Services & Transportation

Bertam Resort, Penang provides various services, including a concierge for organizing tours and 24-hour reception staff fluent in Arabic, Mandarin, German, and English. Nearby bus stations, like Jalan Tun Hamdan Sheikh Tahir, facilitate easy transportation options.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier Deluxe King Room

Max:

2 persons

465 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Superior Twin Room

Max:

2 persons

295 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Air conditioning

room details

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Executive King Suite

Max:

2 persons

595 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Kepala Batas (Penang) 2.1 mi

Airports

Penang International (PEN) 26.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Local Cuisine

During my stay, I was impressed by the breakfast selection which featured a variety of local dishes. The curry was absolutely superb! While I personally wish there were more Western options, the local specialties truly stood out.

Esther123. USA, 2024-05-10Read full review on

Relaxing Spa Experience

I had an very nice time at the spa – the staff were courteous and attentive. The hair treatment package I chose was just amazing. It was a perfect way to unwind after exploring the resort.

Larry89. Canada, 2024-07-15Read full review on

Spacious Family Suite

I was thrilled to be upgraded to a double queen room. It was not only spacious but also clean with fantastic water pressure. I loved having reliable Wi-Fi to stay connected during our trip.

JackSmith. UK, 2024-09-20Read full review on

Fantastic Waterpark Fun

The waterpark was an absolute highlight of our stay! With numerous slides and attractions, my kids had a blast from open till close. It definitely kept the whole family entertained.

RichardLovesTravel. Australia, 2024-11-02Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Cycling
Golf course
Pool tables
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Dinner
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Saltwater pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Open-air bath
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas (Penang), Malaysia, 13200

Map view

12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas (Penang), Malaysia, 13200

City landmarks

Mosque

Masjid At-Taqwa Bertam Indah

1.9 mi

Nearby

Vision Park

1800 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.

78%

loved the resort and would return for another relaxing stay

7.8/10

Very good

Rooms

8.8

Location

8.2

Service

8.2

Dining

5.6

Philip

United States of America, January 2025

7.6/10

This resort spa is a lovely escape with clean and modern rooms, making it a comfortable stay. The staff is attentive and welcoming, which added to the pleasant experience. However, I found the dining options a bit lacking, especially for breakfast, and the pool area could use a bit more attention. Overall, it offers great value for money, but there are some areas that need improvement.

Rooms

8.0

The rooms were clean, spacious, and modern, making them very inviting.

Service

9.0

The staff was attentive and made me feel welcome throughout my stay.

Location

9.0

The resort is conveniently located near the beach and local attractions, making it easy to explore.

Dining

5.0

I was a bit disappointed by the limited breakfast options available at the restaurant.

Facilities

7.0

The pool area was nice, but it seemed like it could be better maintained.

Nelson

United States of America, January 2025

7.8/10

My stay at the resort was truly relaxing, with a serene environment and plenty of amenities to unwind. The rooms were spacious and well-kept, making it a comfortable retreat. While the dining was decent, the breakfast selection could use a bit more variety. The pool was a highlight, perfect for lounging under the sun. Overall, I'd say it's great value for a spa getaway, but a few improvements in dining options would make it even better.

Rooms

9.0

The rooms were spacious and well-kept, providing a very comfortable retreat.

Service

8.0

The service was friendly, with staff always ready to help.

Location

7.0

The resort had a peaceful and relaxing atmosphere, perfect for a spa getaway.

Dining

6.0

The dining experience was decent, but the breakfast selection could use more variety.

Facilities

9.0

The pool area was a highlight, perfect for lounging and relaxing.

John

United States of America, January 2025

8.0/10

The resort spa offered a relaxing getaway with a tranquil atmosphere and stunning views. My room was spacious and clean, providing a comfortable stay. The staff was attentive and helpful, ensuring a pleasant experience. However, the dining options were somewhat limited and the Wi-Fi had an additional fee, which was a bit inconvenient.

Rooms

9.0

The room was spacious and impeccably clean, making my stay very comfortable.

Service

8.0

The staff was attentive and genuinely helpful throughout my stay.

Location

9.0

The resort was ideally situated with breathtaking views of the surrounding scenery.

Dining

6.0

While the dining experience was okay, the options were somewhat limited, especially for breakfast.

Facilities

8.0

The amenities were well-maintained and added to the overall luxurious experience.

Jim

United States of America, October 2024

7.6/10

I had a lovely stay at the resort spa, where everything was clean and comfortable. The staff was genuinely warm, making us feel right at home. The pool and spa facilities were excellent, offering a great way to relax. However, the dining options did leave something to be desired, especially during breakfast. While the prices were fair, I was a bit surprised that Wi-Fi wasn't complimentary and had an extra fee attached.

Rooms

9.0

The rooms were immaculate and cozy, providing a peaceful retreat after a day of exploring.

Service

7.0

Service was attentive and welcoming, though I felt they could use a bit more efficiency during peak times.

Location

8.0

The resort had a convenient location with easy access to nearby attractions and beautiful beaches.

Dining

5.0

Breakfast options were quite limited, which was disappointing considering the overall experience.

Facilities

9.0

The spa and pool facilities were top-notch, providing a perfect escape to unwind.

Charles

United States of America, September 2024

8.0/10

This resort is a lovely escape with clean, spacious rooms and a beautiful pool area. I really enjoyed the peaceful atmosphere, but I did find the dining options a bit limited during my stay. The staff were incredibly welcoming and made me feel right at home. Overall, it's great value for the price, but a little more variety in the dining could make the experience even better.

Rooms

9.0

The rooms were spacious, clean, and very comfortable, allowing for a truly relaxing stay.

Service

9.0

The staff were exceptionally friendly and attentive, making the service feel personal and warm.

Location

8.0

The resort is conveniently located with easy access to nearby attractions, which made exploring a breeze.

Dining

6.0

While the meals were delicious, I found the options for dining a bit limited, especially at breakfast.